Privacy policy

Privacy Policy

Bella Amore Skin – Toronto

This Privacy Policy describes how Bella Amore Skin - Toronto  (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website (the “Site”).

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

“Personal Information” refers to any information that can uniquely identify an individual.

Device Information

Examples of Personal Information collected:
Web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and interactions with the Site.

Purpose of collection:
To ensure the Site loads properly, improve user experience, and perform analytics to optimize our website and services.

Source of collection:
Collected automatically through cookies, log files, web beacons, tags, or pixels when you access the Site.

Disclosure for a business purpose:
Shared with our e-commerce platform provider Big Cartel and analytics providers.

Order Information

Examples of Personal Information collected:
Name, billing address, shipping address, payment information (processed securely by third-party payment processors), email address, and phone number.

Purpose of collection:
To fulfill orders, process payments, arrange shipping, provide order confirmations, communicate with you, screen for potential fraud, and provide marketing communications where permitted.

Source of collection:
Collected directly from you.

Disclosure for a business purpose:
Shared with Big Cartel and third-party payment processors (such as PayPal, Stripe, or Square, depending on your selected payment method).

Customer Support Information

Purpose of collection:
To respond to inquiries and provide customer support.

Source of collection:
Collected directly from you.

Minors

The Site is not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us at [email protected] to request deletion.

Sharing Personal Information

We share your Personal Information with trusted service providers to help us operate our business and fulfill our obligations to you. For example:

  • We use Big Cartel to host and manage our online store. You can read more about Big Cartel’s privacy practices here:
    https://www.bigcartel.com/resources/help/privacy
  • We may disclose Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our legal rights.

Behavioural Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

For example:

To learn more about targeted advertising, visit:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising through:

Using Personal Information

We use your Personal Information to:

  • Offer products for sale
  • Process payments
  • Ship and fulfill orders
  • Communicate with you
  • Provide updates, promotions, and service-related messages

Lawful Basis (GDPR)

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests that do not override your rights and freedoms

Retention

We retain your Personal Information for our records unless and until you request its deletion, subject to legal, tax, and accounting requirements.

Automatic Decision-Making

We do not engage in fully automated decision-making that produces legal or similarly significant effects on individuals. Fraud-prevention measures used by payment processors may involve limited automated processing.

Selling Personal Information

Bella Amore Skin does not sell Personal Information.

Your Rights (Canada – PIPEDA)

If you are a resident of Canada, you have the right to:

  • Access the Personal Information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Withdraw consent to certain uses of your Personal Information (subject to legal limitations)
  • Request information about how your Personal Information is used and disclosed

To exercise these rights, please contact us at [email protected].

Your Rights (GDPR – International Customers)

If you are a resident of the EEA, you have the right to:

  • Access your Personal Information
  • Request correction, updating, or deletion
  • Request data portability

Your Personal Information may be processed and stored outside of Europe, including in Canada and the United States.

Cookies

Cookies are small data files stored on your device when you visit the Site. We use cookies to:

  • Enable core website functionality
  • Analyze site performance
  • Support marketing and advertising efforts

Cookies may be session-based or persistent and typically expire between 30 minutes and two years.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain Site features.

Learn more at: www.allaboutcookies.org

Do Not Track

Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not alter our data collection practices when such signals are detected.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Contact

For more information about our privacy practices, questions, or to make a request or complaint, please contact us at:

Business Name: Bella Amore Skin
Location: Toronto, Ontario, Canada
Email: [email protected]

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or your local data protection authority.